Job completed for Centerville Rug Cleaning and Repair Customer

Completion date: September 9, 2025

Location: Centerville, NY

Why did the customer contact us?

Cleaning an Oriental rug that has suffered fire damage (whether from smoke, soot, or direct burns) is a delicate process. Oriental rugs are often handmade, dyed with natural pigments, and made from wool, silk, or cotton — all of which can be easily damaged by harsh cleaning methods.

This is an example of a fire damaged rug that caused color run/bleeding within the rug. The wool of the rug is also completely burnt off. The picture shows the following issues with the rug:

- Complete ruin of the wool fibers requring organic cleaning and shearing of the pile of the rug to even out the wool

-Soaking of the rug for several days in cold water and solution

-Drying of the rug

-Dusting of the rug

-Olive oil shampoo to be added and lathered on the rug to bring back condition of the rug

Solutions provided:

Jafri Rug restoration will do the following:

Time is critical — the longer a rug sits damp or soiled with soot or water, the higher the risk of mildew, permanent staining, or fiber rot. The rug can also become brittle and snap in half.

1. Inspection & Fiber Identification

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  Rug is checked for:

  
  
  
  
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    Type of fiber (wool, silk, synthetic)

    
    
  
  
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    Dye type (natural vs synthetic)

    
    
  
  
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    Weave and pile structure

    
    
  
  
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    Stains, odors, moth or mildew damage

    
    
  
  
  
  


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  Colorfastness test is done to ensure dyes won’t bleed.

2. Dry Soil Removal (Dusting)

Over 70% of a rug's dirt is dry and embedded deep in the pile.

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  Specialized dusting equipment or compressed air is used.

  
  


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  Dislodges dry particles like sand, dirt, and grit that regular vacuums miss.

  
  


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  Critical before wet cleaning—wet dirt turns to mud and causes staining if not removed.

3. Pre-Treatment

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  Spot stains (wine, pet urine, grease) are pre-treated.

  
  


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  Enzyme cleaners or stain lifters are applied as needed.

  
  


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  High-traffic areas may get gentle agitation or scrubbing.

4. Full Immersion or Hand Washing

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  Rugs are washed by hand or via immersion bath, depending on type.

  
  


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  Uses cold water and pH-balanced, wool-safe shampoos.

  
  


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  Washed in direction of the pile to protect fibers.

  
  


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  Some high-end rugs (e.g., silk) require low-moisture surface cleaning only.

5. Rinsing

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  Thorough rinsing removes all residues, ensuring:

  
  
  
  
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    No sticky soap left behind (which attracts more dirt).

    
    
  
  
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    No fiber damage from alkaline products.

6. Water Extraction

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  Excess water is removed via:

  
  
  
  
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    Flat rolling press

    
    
  
  
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    Centrifuge (safe for certain rug types)

    
    
  
  
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    Absorbent towels/blotting

7. Drying

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  Rugs are dried in climate-controlled rooms with fans and dehumidifiers.

  
  


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  Depending on rug type:

  
  
  
  
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    Flat drying (for antiques or delicate fibers)

    
    
  
  
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    Hanging drying (for most modern wool rugs)

    
    
  
  
  
  

Direct sunlight and heat are avoided to prevent fading and warping

8. Final Grooming & Brushing

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  Pile is gently brushed to restore texture and appearance.

  
  


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  Fringe is combed, trimmed, and straightened if needed.

  
  


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  Deodorizing or moth treatment can be applied upon request.

9. Final Inspection

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  Rug is checked for:

  
  
  
  
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    Cleanliness

    
    
  
  
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    Pile softness

    
    
  
  
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    Proper stain and odor removal

    
    
  
  
  
  


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  Before/after photos are sometimes taken and shared with clients.

Typical Time Frame

2 week turnaround